Delivery Policies

For added peace of mind, and security, we send all our jeweller in plain, tamper-proof envelopes.

We aim to ship orders within 24 hours of receipt (UK working days only) although bespoke orders may take longer. Please use an address where you are most likely to be during office hours (i.e. 9am to 5pm), as your parcel may require a signature.

Items shipped within the U.K. are sent via:
Royal Mail 24 (1st Class)
Royal Mail Next Day Special Delivery™

Items sent to international addresses are sent via:
Royal Mail International Signed
Royal Mail International Tracked
Royal Mail International Tracked & Signed
International Courier

Tax Information

Prices quoted include UK VAT at the current rate. Jewelco London is not responsible for customs duties and other levies when  sending goods abroad. Jewelco London is unable to provide VAT refunds when sending items abroad.